Communication & reporting

  • Momentum Learning Centre will make every effort to communicate often with parents/guardian regarding the child’s progress as well as additional information
  • Contact with the child’s teacher will also be provided if staff or parents feel necessary, with permission of parent/guardian
  • Students are encouraged to communicate with Momentum Learning Centre staff, and calls/emails/text messages will be accepted throughout the week. 

Payments

  • Prepayment will be accepted prior to the start of each child’s program, in packages of sessions.  Your program cannot be guaranteed until payment has been received.  A payment schedule will be developed between you and Momentum Learning Centre
  • Payments will be accepted through cash, cheque or online through Email Money Transfers.  If you are unfamiliar with paying online, Momentum Learning Centre can guide you through the process

session Cancellation

  • Minimum 1 week notice is required for cancellation of your child’s session due to family events, vacations and other appointments. The opportunity to rebook will be based on availability.
  • Minimum 24 hours’ notice is required if your child cannot make the session due to sickness.  Less than this and your session time will be forfeited, coming out of your pre-paid sessions.   I do have a few students who are willing to book sessions on a short-notice basis.  If I can fill your child’s particular session, I will notify you and your child’s session will not be forfeited.
  • If your child does not show up for his/her session, it will be forfeited and come out of your pre-paid sessions.  
  • Enrichment and Summer programs also require a minimum of 3 day’s notice.  If less than 3 day’s notice is given, program time may be forfeited and is up to the discretion of Momentum Learning Centre
Please remember that I do have a long list of families on a waitlist.  Many of them have been waiting for over two years and are still eager to join us at Momentum Learning Centre. It is out of respect to everyone involved that I have these cancellation policies in place.

Student & parent responsibilities

  • Each person will be treated in a fair and respectful manner; it is your responsibility to also treat staff in this way.
  • Children are responsible come to each session with a smile on their face, ready to leave the problems of their day behind, and try something different (as well as bringing any required textbooks where needed)

Off-Site Activities

  • Depending on your child’s needs, Momentum Learning Centre may provide access to activities and learning opportunities outside of Momentum Learning Centre.
  • Parents will be consulted if/when these activities will be included in your child’s program

Pictures

  • During various events and programs, children or staff may take pictures where other group members are present.  Momentum Learning Centre would like to share exciting discoveries and experiences with others (print, website, social media).  This will be done with utmost discretion and professionalism.  Momentum Learning Centre will discuss this policy prior to your child's enrollment and reach an agreement.

curiosity, creativity & enthusiasm

  • Each family who is involved with Momentum Learning Centre will observe curiosity, creativity and enthusiasm for learning in staff and its growth in students
  • Families are welcomed and encouraged to share moments that happen at home with Momentum Learning Centre
  • We are here to help, if you become curious about the learning activities your child is discovering, or if you would like to learn more about different methods of learning, Momentum Learning Centre will help guide you as well.

Remember our motto, which applies to children and adults alike:

“I can do anything, even if I need help!”