CoVID 19 Safety Plan & Communicable Disease Plan

• As directed by WorksafeBC and the Provincial Health Officer, a COVID-19 Safety Plan or Communicable Disease Prevention Plan will be in place as required throughout the year. 
• Along with regional and provincial Public Health Guidelines, I will continue to take each one of my student's current health situation, as well as my own, into account when discussing the types of programs available and the health & safety protocol we will follow.
• Please read the Communicable Disease Prevention Plan here
  

If you have an in-person appointment with me, please consider the following notes:

• Sessions or meetings are by appointment only. 
• Use of masks, hand hygiene and routine cleaning will continue for the care and consideration of those with compromised immune systems in my small office. 
• I continue to request students & parents not come to my office if sick or ill (even if it's "I think I might be coming down with something" or "I'm just getting over a cold/flu").  There are many options that we can use instead of in-person sessions while you recover!
• Since 2011, I have taken an individualized approach to the programs I offer. The health and well-being of my clients and I have always been a priority, so I will continue to take everyone's health situation into consideration going forward
• Please ask for clarification where needed!

session Cancellation/Rebooking

• Cancellations for Illness – Clients MUST cancel in-person appointments if they have any cold or flu symptoms (this includes "I think I might be coming down with something" or "I'm just getting over a cold/flu").  Please, of course, attempt to give as much notice as possible. 
  • If the client is feeling able, we will attempt to move the session online at the same time or at another agreed-upon time (if available).
    
  • No charge for cancellations due to illness/symptoms. 
• Cancellations by Kimberly - Kimberly will cancel in-person appointments if she has any cold or flu symptoms.  As much notice possible will be given to the client.
  • No charge for any session cancelled by Kimberly. 
• No Bus Days – In-person sessions will be cancelled on days that the buses don’t run due to extreme cold, unsafe road conditions, or extreme heat.  This information is available on the School District Website (generally at 5am, occasionally the day before).
  • No charge for any session cancelled by no-bus days.
  • Kimberly may offer an online session instead that day if possible (arrangements would be made that morning with parent and/or student). 
• Other Cancellations/No Show – Cancellations less than 48 hours for reasons other than sickness may be forfeited and is up to the discretion of Momentum Learning Centre. If you do not show up for your appointment, that session will be forfeited and come out of your prepaid sessions. 
  
• Rebooking – Rebooking will be done based on availability of open sessions in the upcoming week(s). 
  

Payments

• Prepayment will be accepted prior to the start of each child’s program, in packages of sessions.  Your program cannot be guaranteed until payment has been received.  A payment schedule will be developed between you and Momentum Learning Centre
• Payments will be accepted via cash, cheque or online through Email Money Transfers.  If you are unfamiliar with paying online, Momentum Learning Centre can guide you through the process.
  

Communication

• Momentum Learning Centre will make every effort to communicate often with parents/guardian regarding the child’s progress as well as additional information
• Contact with the child’s teacher will also be provided if, after discussion, we feel it would be beneficial.
• With parent permission, students are encouraged to communicate with Kimberly, and calls/emails/text messages will be accepted throughout the week.
  

Student & parent responsibilities

• Each person will be treated in a fair and respectful manner; it is your responsibility to also treat Kimberly in this way.
  
• Children are responsible come to each session with a smile on their face, ready to leave the problems of their day behind, and try something different (as well as bringing any required textbooks where needed). 

Off-Site Activities

• Depending on your child’s needs, Momentum Learning Centre may provide access to activities and learning opportunities outside of Momentum Learning Centre.
• Parents will be consulted if/when these activities will be included in your child’s program.